The Social27 Playlist delivers a ‘binge-worthy’ content experience for customers while the AI assistant identifies intent, qualifies leads, and schedules meetings for sales.
Request a Demo Learn moreEasy point and click automation studio that doesn’t require any coding skills. Combines workflows and dataflows for triggers and complex decision logic. Attended or unattended automations, that can run with or without human involvement or triggering. You can develop, visualize and continuously improve the repetitive customer journeys. Test new automations, gauge results and update.
Read moreFeaturing automations, workflow packages, orchestration, analytics, dashboards, SLAs, audit trail, integrated security model and 99.95% uptime on Microsoft Azure.
You can automate the processes actions as much or little, as you please. Strike a balance between automations and human engagement as per your business needs.
All aspects of the end user experience are owned and controlled by you. This includes the branding, name, voice, personality, responses and avatar.
The virtual assistant leverages the Microsoft Conversational AI platform and therefore can be surfaced through any Bot Framework channel – e.g. WebChat, FaceBook Messenger, Skype, etc.
The virtual assistants are powered by the Translator Cognitive Service providing Machine Translation capabilities to extend your reach globally.
Adaptive Cards provide the ability for your Virtual Assistant to return User Experience elements (e.g. Cards, Images, Buttons) alongside text base responses
All conversations are stored automatically, providing complete oversight and audit trail. Benefit from the Azure global infrastructure including ISO 27018, HIPPA, PCI DSS, SOC 1,2 and 3 certification.
We provide you with low TCO from the get go, plus there are no steep development or maintenance costs to scale the experience.
You can run, clone and edit automations easily. We can work with you to develop new automations that are specific to your business needs.