Customers expect a personalized experience that surfaces the right product or service at the right time for them. Meanwhile, users who spend their time searching and waiting for access to content are far from purchasing decisions. This presents hurdles for companies trying to keep up with their competitors who can and are offering these experiences.
The Social27 Playlist analyzes user behavior to deliver curated, personalized content to your buyers.
Putting the right product or service in front of the right users reduces friction in the sales chain and
enhances the customer experience.
As a buyer interacts with your content, they inadvertently tell you what they want without giving it a thought and are provided the most relevant content to them. This both enhances the customer experience and gives you valuable insight into what your buyers are interested in.
Intelligent Q&A analyzes buyer intent and qualifies your leads
The AI assistant invites sales reps into the chat or sets up meetings based on customer and sales rep calendars
Sellers tailor their conversations based on content engagement signals provided by the AI Assistant