It is difficult to hire and retain the right people in retail, but from management conflicts to onboarding issues, the drivers of employee churn can be avoided. Finding the insights to reduce turnover is a complicated task without the right help. Turnover drives up recruitment, talent acquisition and training costs.
Social27 Conversational Intelligence assesses whether candidates are the best match for your business by
analyzing intent and personality characteristics. Our tools assist with onboarding by providing employees
with the information they need to get up to speed.
Throughout employee tenure, Conversational Intelligence measures employee engagement, identifies drivers of turnover and assesses employee intent to best design a personalized growth and training plan.
Intelligent Q&A analyzes buyer intent and qualifies your leads
The AI assistant invites sales reps into the chat or sets up meetings based on customer and sales rep calendars
Sellers tailor their conversations based on content engagement signals provided by the AI Assistant